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Volunteer Concierge

Wesley Mission
Logo for Wesley Mission

As a Volunteer Concierge, you will be the welcoming face of Wesley Mission and will be part of a small team delivering exceptional experiences to every guest, every time! As a valued member of the fun, dynamic team, you will have the opportunity to interact with a diverse community and be part of something special.

Tasks & responsibilities

  • Welcome our guests in a warm, respectful and professional manner

  • Act as a main point of contact and assist with enquiries from guests visiting the Wesley Mission building in the heart of the CBD

  • Provide friendly advice and information on all Wesley Mission activities and services

  • Maintain a sound knowledge of local events and network with other relevant organisations

  • Ensure that all areas of the Front of House is presentable

  • Escalate any items that require immediate attention

Knowledge, skills and experience

  • Ability to handle sensitive information

  • Highly organised with strong attention to detail

  • Professional, efficient, responsive and well presented

  • Previous experience in a customer facing role desirable

  • Maintain a current NSW Working with Children Check

  • Undergo a satisfactory National Criminal History Check

  • Kind, friendly and patient with the ability lead with empathy and to serve with a smile!

Benefits

  • Opportunities to interact with a diverse range of guests

  • Improve your communication skills

  • Develop your problem solving and administration skills

  • Gain experience in the community services / not-for-profit sector

  • Be part of a fun, dynamic and passionate team

  • Volunteer with a highly respected charity helping people in need

  • Convenient CBD location

  • Make a positive difference in the life of others… as well as your own

Minimum three-month commitment

If this sounds like the role for you - simply apply below!