Key tasks include:

Undertake general office duties including responding to or redirecting emails, answering telephone and walk in enquiries.

Assist with administrative tasks including record keeping, data entry, photocopying of documents and that office is well presented and documents are filed.

Assisting site Manager/Supervisor with other tasks as directed.

Respond to phone calls and direct calls to the appropriate personnel.

Meet and greet clients, interpret their needs, screen and prioritise client appointments through an assessment of client needs and urgency of response.

Negotiate with clients in the event of disruptions at the reception.

Perform basic administration functions such as data entry, filing, archiving and other tasks associated with the role.

Client personal details are handled as per privacy guidelines and privacy and confidentiality of client information and personal details are maintained at all times. Qualifications and experience considerations include:

Experience in administration, use of Microsoft Word and Excel and customer service (preferred)

Good communication skills, both written and verbal.

A volunteer Working with Children Check and Police Check will be required to volunteer in this role.