Lifeline - Keeping Queenslanders safe. Lifeline is committed to bringing hope to Australians doing it tough. A trusted national charity, we’re driven by the belief that Australian lives lost to suicide can be prevented. In Queensland we deliver our 24-hour 13 11 14 Lifeline Crisis Support line through 10 Lifeline centres – providing suicide prevention services with a non-judgemental and compassionate listening ear. Backed by more than 6000 volunteers, our network of 130 Lifeline retail shops sell new, donated and pre-loved goods to help fund our crisis support services. We also export to overseas communities, sell rags to industry and run our Lifeline Bookfest and other events to further support our services and help save lives.

Volunteer to change lives. Yours included. This volunteer opportunity will help to Volunteer retail assistant Will assist customers and create a welcoming retail environment

This role is suited to someone who wants to learn retail skills and join a friendly community environment. As part of a retail team we would sort donations, help customers and keep the shop organised and well merchandised. This role involves a lot of bending, lifting and carrying so may not suit some people.

Working as part of a team you will be mentored and guided regarding all aspects of retail operations. As new team members come on board it will be your turn to mentor and guide them. Tasks range from customer service sorting pricing and working with donations so good physical ability would be helpful

Tasks involved include: ▪ Customer service Sorting donations Pricing Organising and merchandising Cleaning

This is a great opportunity to: ▪ Gain invaluable workplace experience, ▪ Enjoy social interaction with others, ▪ Experience the joy of making a meaningful difference

Skills Required: Teamwork Friendly demeanour Basic numeracy Physical role

This role is accessible for people using: ▪ a wheelchair or mobility device

UnitingCare values diversity in our organisation and we have some principles in place that will help to promote both inclusion and access. If you have any other accessibility requirements, please discuss these at the time of the interview.