Key Activities and Expectations Recruitment support • Contact participants to make appointments to assist with their resumes, booking for group sessions and for one-on-one mentoring appointments

• Discuss opportunities for both education and study

• Pre-screen, coach, and mentor participants with tailored options for employment, education and training to best prepare for their journey to employment. Liaise with Participants

• Discuss goal plans and progress identifying any barriers to employment

• Provide suitable tailored options inline with best recruitment practises

Build resumes

• Assist participants to create their resume by utilising the prescribed template and guidelines

• Report to Program Coordinator on numbers of resumes completed and which participants need follow up for reverse marketing

• Refer to appropriate training and education opportunities

• Refer and liaise with external stakeholders to help support Youth in the development of both their vocational and non-vocational barriers

• Update databases to track support provided to applicants and record how they are tracking at each appointment

Follow up with Participants

• Ensure all participants who have missed appointments are rescheduled

• Escalate any ongoing issues to Corps Officers

Maintain a Safe and Healthy Environment

• Ensure correct manual handling procedures are followed • Ensure infection control measures are applied

• Immediately report any health and safety concerns, notifiable incidents and near misses, to Corps Officers and ensure any hazards are controlled until rectified

• Ensure hazard, incident and accident form is completed when required

Required for the position

• Complete The Salvation Army (TSA) Mission Volunteer registration, induction, and training - TSA is a ChildSafe workplace.

• Police Check

• Current Blue Card

• Experience in recruitment, youth services or social services preferred but not essential

• Have a general understanding and/or appreciation of recruitment trends and assisting people to find work

• Experience in customer service and/or administration is preferred, with strong attention to detail

• Intermediate knowledge of Microsoft Officer and using HR Systems (or other similar systems)

• Excellent communication skills, both written and verbal

• High level of understanding of confidentiality and privacy requirements

• Able to build rapport and trust quickly with Youth

• Represents the organisation in an honest, ethical and professional way

• Shows personal motivation and commitment to completing work activities effectively

• Recognises and respects the rights and beliefs of others in a non-judgemental way

• Willingness to learn

• Shows personal motivation and commitment to completing work activities effectively.

• Supports and acts in compliance with the records, information and knowledge management requirements of TSA.

• Identifies and follows safe work practices to perform all duties in a safe manner, ensuring the safety and wellbeing of self and others

Desirable For The Position

• Qualifications in or currently studying Business Management, HR or equivalent is highly desired but not essential

• Experience in Youth Work or Recruitment highly desired