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To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations.


•Greet and welcome guests as soon as they arrive at the office. •Direct visitor to the appropriate person or place within our offices. •Answer, screen and forward incoming phone calls. •Ensure reception area is tidy and presentable, with necessary stationery and material. •Provide basic and accurate information in-person and via phone/email. •Treat all correspondence and information within private confidentially guidelines of organisation police and procedures.