It is estimated there are more than 475,000 Australians living with the effects of stroke. Despite public misperception, stroke is largely preventable, it is highly treatable, and survivors can make a good recovery with the appropriate rehabilitation and community support.

Stroke Foundation is a national charity that partners with the community to prevent, treat and beat stroke. We stand alongside stroke survivors and their families, healthcare professionals and researchers. We build community awareness and foster new thinking and innovative treatments. We support survivors on their journey to live the best possible life after stroke. We are the voice of stroke in Australia, and we work to:

• Raise awareness of the risk factors, signs of stroke and promote healthy lifestyles.
• Improve treatment for stroke to save lives and reduce disability.
• Improve life after stroke for survivors.
• Encourage and facilitate stroke research.
• Advocate for initiatives to prevent, treat and beat stroke.
• Raise funds from the community, corporate sector and government to continue our mission.

About the Community Fundraising and Events portfolio

The Community Fundraising and Events program is part of the Brand and Community Engagement unit, and within the overall Marketing division. The primary purpose of the Community Fundraising and Events Program is to raise income through engaging community fundraisers and producing high quality fundraising opportunities and events. The secondary objective is to help raise the profile of stroke and Stroke Foundation. We do this so that we increase funding for stroke programs.

Overall purpose of the position Reporting to the Community Fundraising and Events Manager, the Community Fundraising and Events Volunteer will support the overall portfolio through key activities such answer phone and email enquiries, supporting fundraisers in their events, and general administrative duties.

Portfolio Objectives

• To have high levels of participation in our events, including participation by teams and individuals.
• To have highly engaged participants through relationship management, resulting in a positive experience, successful fundraising, and increased donations.
• To have high levels of engaged participants to provide substantial reach of our brand and message.

Role targets

• Assist the Community Fundraising and Events team to deliver key campaigns and events.
• Proactively support and engage with fundraisers.
• Use communication tools, such as phone and email, to convert supporters to active Stroke Foundation fundraisers (actively raising awareness and funds).

What the role involves

• Support individuals who fundraise for Stroke Foundation.
• Respond via phone and email to enquiries from participants.
• Calling supporters to convert them to active fundraisers, to touch base ahead of events, and thank fundraisers for their support. You will be provided support and appropriate material to facilitate these calls.
• Assist with administrative tasks to support the planning, delivery and evaluation of key campaigns and events.
• Capture content from supporters to be used across different mediums (i.e. advertising, social media, email communications) to raise awareness of events, celebrate their efforts, share community stories and encourage participation.

Your background, skills and experience

This role would suit a person with a desire to make a difference, with confident communication, customer service and administration skills. You have a strong ability to build rapport with a wide range of individuals and enjoy working both online and in a team office environment. An interest in fundraising or events would be an advantage.

Specifically, you will have:

• Strong communication skills, including verbal (phone) and written skills.
• Good interpersonal skills, with the ability to build rapport and be empathetic towards supporters who may have been impacted by stroke and be able to motivate and encourage fundraising.
• Ability to use Microsoft packages and a willingness to learn.
• Administration, organisation and time management skills.
• Ability to be proactive in contacting our supporters.
• Attention to detail.
• Helpful and courteous manner.
• Ability to work in a team or independently.

Stroke Foundation embraces cultural diversity and strongly encourages suitably qualified people from all cultural backgrounds to apply.