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Telecross Call Centre Volunteer - Weekend - Blacktown

Australian Red Cross
Logo for Australian Red Cross

**- Ongoing long term position

  • 7am to 10am (3 hour commitment)
  • Weekend – either Saturday or Sunday OR both
  • Based in Red Cross Office- Level 1, 38 Prince Street, Blacktown
  • Join the world’s largest humanitarian network**

The program Telecross is a programme supporting isolated and elderly people by providing a daily phone call to check on their wellbeing and safety. The calls support people to live independently in their own homes, providing peace of mind and reassurance.

Telecross volunteers are rostered to make a brief phone call between 7am – 10am to check on the wellbeing of clients who are isolated and are at risk of accident or illness that may go unnoticed.

Volunteers keep records of all the calls made ensuring the confidentiality of clients is maintained at all times.

The opportunity If you are someone who is reliable, possess good conversational skills and ability to relate to older people, then you are the person we are looking for!

The impact As a Telecross Call Centre Volunteer, you’ll provide peace of mind and be a friendly voice to people who are elderly or have disability. This role will provide you the opportunity to engage with isolated and elderly people in a positive way. Red Cross will ensure you have training, ongoing support and access to other opportunities within the World’s largest humanitarian network.

Further Information Our COVID-19 safe practices: It’s vital you review our Red Cross COVID-19 requirements in the ‘Keeping everyone safe from COVID-19’ section prior to applying.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Thank you for considering volunteering at Red Cross. We also have great career opportunities.

You can not apply for this role as it is no longer available.