Job Description

About This Role

At Oasis Youth Services we operate Oasis Shop, a social enterprise providing valuable vocational training and employment pathways for young people as well as support to our broader community to access low-cost food items.

Retail Assistants (all duties) have a wide-ranging role, supporting the Program Coordinator in ensuring quality customer service on the shop floor, carrying out transactions at point of sale, maintaining the general appearance of the store area and training and mentoring young people.

Personal Qualities/Attributes Required for Role

Manage self: Shows personal motivation and commitment to completing work activities effectively

Act ethically and with integrity: Is reliable and trustworthy and acts consistent with TSA vision, mission and values

Show respect: Seeks input from others to better understand diverse perspectives and needs

Display resilience: Remains open to new ideas and approaches

Work collaboratively: Works as a supportive and cooperative team member, shares information and acknowledges the contribution and support of others

Innovate and continuously improve: Shares ideas about ways to improve work tasks and solve problems; adopts improvements and innovations

Empathetic and understanding approach to working with community members

Communication and interpersonal skills

Reliable and committed to the volunteer position

Time Commitments

5 hours each day

1 to 5 days per week during 9.00 am – 2:30 pm

Minimum 3-month commitment desired

Mandatory requirements of the Role

Willingness to undertake The Salvation Army’s Criminal History Record Check (at the organisation’s expense)

Willingness to obtain Working with Children Check

Willingness to engage in training provided for the role and organisational mandatory training

Development opportunities with this role ** ** This role will give volunteers an opportunity to develop skills and build experience in retail practices, point of sale systems, valuations of donations, sorting and stocking of shelves, as well as experience in working as a part of a team. Volunteers will receive on the job training and support, working alongside experienced retail professionals in a caring and supportive environment. As an extra bonus, volunteers have access to professional development training.