The Administration Support Volunteer role requires a confident individual who will learn the Vision Australia Client Management System (CMS) to be able to enter data, extract data, audit files- checking for reports, completion of system requirements such as goals completed. The volunteer will need to be confident to contact clients to discuss their situation to see if they wish to re-engage with services such as Occupational Therapy or recreational services. This role can be done over a couple of half days if suitable for the volunteer. Skills required: Strong administrative skills Computer program knowledge such as Microsoft and Salesforce packages desirable A focus on great customer service Ability to problem solve and manage challenging conversations if they occur Clear speaking voice, with the ability to converse easily