The Redlands Community Centre is looking for an experienced Volunteer Receptionist/s, who has strong reception and admin skills. The successful candidate is available to fill in for holiday and leave cover on a casual basis across both the Capalaba and Wynnum offices.

As this is a client facing role the ideal candidate/s will have a friendly positive attitude and the ability to work in a busy and dynamic work environment. You must also have good computer skills.

Responsibilities include:

• welcoming clients and visitors to the Centres
• receiving incoming telephone calls and recording and distributing messages accordingly
• handling enquiries via telephone and face-to-face
• check incoming emails and sending emails as required
• confirming counselling appointments by sending SMS messages to clients
• providing information to clients regarding the Centre’s services and activities
• accepting and recording clients for the Centre’s Emergency Relief Program
• accepting and recording referrals for the Centre’s services and activities
• assisting with day-to-day administrative and general tasks.

Skills, Experience & Personal Qualities

• a warm and friendly attitude
• strong reception and administration skills
• excellent communication skills, both written and verbal
• strong computer skills
• the ability to multi-task
• a willingness to help others with kindness and compassion
• a commitment to working in the community sector.