The role involves but is not limited to:

• Greeting customers on arrival
• Answering incoming phone calls
• Monitoring reception email inboxes
• Providing a positive customer service experience
• Contributing to a positive environment and culture within the team
• Handling enquiries and refer the enquiries in a timely manner via telephone, email or written message
• Data entry
• Recording RSVPs for events
• Bookings Office related tasks for the peer education program (as required)

Role Requirements:

• Uphold COTA SA Values - Respect, Diversity, Equity, Collaboration, Integrity and Independence
• Previous reception or office administration environment experience.
• Current experience with website and general internet navigation skills.
• Comfortable with answering the telephone
• Aged and aged care related services knowledge
• Understanding of issues affecting older people within the community.
• Appreciation of the diversity of individuals
• National police certificate
• Updated full COVID Vaccination
• Available for quarterly training/get-togethers