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Volunteer Intake Worker - The Hive

Wesley Mission
Logo for Wesley Mission

Do you have experience as an intake worker? Now is you opportunity to put your skills to great use!

The Young, Healthy Minds Team tailor their services to meet the needs of each child, young person and family so they can build the skills and confidence they need to achieve their goals. Our service is based out of Newcastle and includes:

  • intensive long term early interventions
  • information, referral and brief assistance
  • locally tailored partnerships
  • community-based care consultation and outreach to local service providers who need mental health input to their work with families.

We're looking for experienced volunteers to support their Front of House function.

About the Role

As a Volunteer you will support the work the work of team by providing exceptional customer service and lead with empathy as you greet and triage clients.

Essential Criteria

  • Good verbal and written communication skills
  • Experience in managing electronic files and data bases
  • Ability to return a clear Working with Children Check and a satisfactory criminal history record check

Desirable Criteria

  • Tertiary qualification (or working towards your qualification) in Psychology, Counselling, Social Work, Social Science or related fields
  • Experience in intake management or intake co-ordination
  • demonstrated understanding and experience in case management of clients with complex needs, including advocacy

Minimum three month commitment

If you'd like apply or know more about this role - simply apply below!

You can not apply for this role as it is no longer available.