About the Role: As a Volunteer Engagement officer, you are responsible for the enrichment of volunteers’ experience at International Collective. You will facilitate volunteer on boarding process and focus on enhancing the quality of their volunteering journey. You will be reporting to the Director - People and Culture. This role sits within the People and Culture team.

Tasks and Responsibilities • Assist/conduct volunteer on boarding process • Build one-on-one rapport with all our volunteers • Organize and deliver activities to improve volunteer engagement • Manage volunteer complaints and grievances

Skills and experience: • Studying or having a qualification in Human Resources/Business Administration or a related field. • Friendly, outgoing and social personality – a people person. • Experience in the Not-for-profit organisations desirable.
• Capacity to work collaboratively and flexibly. • Good interpersonal skills • Good problem-solving abilities and ability to troubleshoot challenges. • Great time-management, organisation, and administration skills • Ability to work proactively and take responsibility.

Location: Anywhere in Australia (Digital Organisation)