General:

• Volunteers must be 18 years of age or older

• Volunteers must be available for at least one full deployment (consisting six days) during an emergency per year

• Volunteers require the ability to be able to respond to emergency events at short notice

• Participate in local area convener meetings, training, exercises and other engagement opportunities to maintain skills, experience and knowledge and improve understanding of Red Cross Emergency Services Preparedness:

• Provide practical information to assist people to make informed choices about preparing for emergencies. Response:

• Fieldwork—provide support in various settings (such as evacuation centres and airports); register affected people, including adults, families with children and young people so they can be reconnected with family and friends; manage the day-to-day operations of an evacuation centre. In some instances, working in a cyclone shelter may be required.

• Incident Management Team — work as part of the Emergency Operations Centre or

Field

Operations team to manage Red Cross' response to an emergency event. This may include, but is not limited to, administration activities (such as data entry, office duties, booking flights and accommodation), and leadership roles (assist in the management of Red Cross' response operations).

• Operational readiness — perform office-based activities, to ensure that Red Cross is prepared and equipped, to assist people to prepare for response to or recover from emergency events.

Recovery:

• Provide individual support, handle inquiries and refer people, including adults, families with children and young people, to relevant agencies for assistance in Recovery Centres or conduct Outreach (door‐knocking or telephoning) in affected communities, including adults, families with children and young people.