Role purpose -
Assisting with raising funds through the sale of donated and new clothing, accessories and homewares to support everyday work of Red Cross. Volunteers assist to drive sales through delivering excellent customer services, emphasizing on providing positive shopping experiences for our customers.
⁻ Help provide high levels of customer service in line with Red Cross customer service standards ⁻ Process all sales through the POS/cash register accurately in line with Retail Policy and Procedures ⁻ Help to create window and visual merchandising displays ⁻ Help to sort donations, prepare and price products for sale ⁻ Assist with general housekeeping and cleanliness of the shop ⁻ Contribute your skills and help us raise funds to support the everyday work of Red Cross through driving and supporting promotional activities within the store, e.g. events, sales ⁻ Help to identify hazards, assess risks and report incidents in line with the WHS policy ⁻ Maintain confidentiality and privacy in matters relating to the store, customers, procedures and security