Innovative digital program for seniors Help to connect those who are isolated Experience technology changing lives The Virtual Social Centre is an online platform with sessions taking place regularly. Participants use their personal computer, tablet, or laptop to log into the Virtual Social Centre whenever they choose, review the calendar of sessions, and join whatever interests them. In each session participants can see, hear, and sometimes even speak to each other and the facilitator in real time. The VSC is all about fostering social connections all from the comfort of their homes.

Volunteers play active roles in the delivery of the VSC through a variety of roles.

The VSC Administrator role provides admin support to the VSC project team, including calling and nurturing clients, and creating content. This role is based in the Tweed South Office.

Key Responsibilities

Undertake administrative tasks to support the operations of the VSC. These include undertaking phone calls to encourage seniors to participate in the VSC, developing a weekly volunteer roster, recruitment of new hosts, processing invoices and adding new VSC sessions. Support on-boarding of new VSC participants. This includes setting participant up on the VSC, supplying participants with username and password and providing training.
Provide follow up phone calls after VSC sessions to check-in with participants. Support promotional activities of the VSC e.g. photoshoots or interviews for publications etc. Create content and session plans for hosts to deliver on the platform. Follow instructions given by the relevant project manager or team leader. Bring your best positive and engaging self to our workplaces. Embody a friendly and cheerful spirit within a team setting. Operate with integrity, open-mindedness and respect, ensuring the privacy, confidentiality and dignity of our clients is always maintained. Be comfortable with the use of own technology, including laptop computers, reliable internet, headphones, microphone and camera. Desirable Criteria for Position:

Communication skills (written, verbal and listening). Ability to learn and use technology and systems with training. Prior experience in a Health, Aged Care, Community or not-for-profit setting. Ability to commit to support at least once a week for 3 months Loneliness can touch anyone. For a day, a month or a lifetime.

If you think you could be part of this innovative and exciting new place, then get in touch.

Whether you think you could be our next streaming star, are great with filming and making movies, or empower seniors to use technology, we can match you to a volunteer role which is flexible and perfect just for you!

You can contact VSC Team on 1300 671 331 or email VSC@feroscare.com.au