Be the friendly face of U3A Bentleigh, the contact point for our members. You will help them with enquiries and contact relevant committee members as needed.

U3A Bentleigh is open from 9:30am to 4:00pm and the office is staffed in 2 shifts - 9:30am - 12:30/45pm and 12:30pm - 4pm.

Front Office volunteers are responsible for opening and closing class rooms, answering the phone, replying to emails, answering queries from members and photocopying.

One to one mentoring will be provided.

For this role you will need to be able to listen and relate to older citizens, have at least an entry level capability with computers i.e., able to access emails and scroll around data bases for information.

You must have good telephone skills and be comfortable interacting with our members.

All our new front office volunteers are initially mentored in the wide variety of different aspects of this position.

There is always a more senior person available in the office who can be referred to as necessary.