4 Voices Outreach service in multiple locations in Sydney

We are looking for compassionate, committed and empathetic team leader volunteers to connect with people who are digitally (and socially) isolated. The impact a simple conversation can have on someone's life can be life-changing, especially where many people are feeling even more disconnected than usual.

4 Voices is endeavouring to respond to the incredible increase in social and digital isolation that we have all faced due to COVID19. There are many unemployed people, many elderly people, and many girls and women who have experienced domestic violence and or homelessness – all these people are in desperate need of connection.

Many Australians are adjusting to the shift towards digital connections – meetings are on-line, medical appointments are on-line, school kids are learning on-line. Unfortunately, there are large numbers of people who can’t make that adjustment quite so readily because of affordability, access and/or capability. We are trying to help these people to connect. We have chats with people – that’s what so many people miss - regular conversations. With others we are trying to help them with their digital skills, teaching them to use video calls, setting up emails, MyGov accounts, help them with online shopping, setting up their resumes, looking for work etc. We also connect people with other services, e.g. Centrelink, food services, housing healthcare and counselling,

We would love your help if you are a good conversationalist, have a genuine desire to help people in need, and are familiar with (not necessarily an expert in) computers and other technology. We are particularly looking for team leaders who are prepared to commit to a regular shift; as consistency and continuity of service is what we aim to provide to the vulnerable people we help.

We have an outreach service which operates from an off-grid van at various locations in Sydney. Our van is fully equipped with laptops, a printer/copier/scanner, TV and Wi-Fi. What is the role and responsibility of the Team Leader?

Team leaders will need to engage with and manage both volunteer and the shift activities. The commitment required is 4 hours per week.

Key Responsibilities:

• Ensure people who access our service have the equipment they need, ensuring that all operational and safety procedures and protocols are followed • Ensure minimum number of volunteers for each shift, and that the Van can be driven to and from shift • Request new volunteers when required and on-board these volunteers in accordance with 4Voices procedures • Participate in team leader events and conversations • Arrange a substitute team leader if you are unavailable for a shift • Support volunteers on shift with any technical or safety issue that they feel they are unable to deal with

You will need to demonstrate a connection with the cause, good interpersonal and communication skills as well as some technology savvy. Blue cards are required but can be obtained once registered.

Please indicate in your application why this opportunity interests you most and why you would be a good fit for 4 Voices.