Travellers Aid service users include people with a permanent disability, temporary impairment or those with age-related mobility challenges who require assistance when travelling.

We are looking for volunteers who are enthusiastic, flexible and adaptable that can help us observe and understand the current needs of Melbourne, to rebuild and recover the broader community.

What is the type of person we are looking for?

• Flexible and adaptable to any given situation
• Enthusiastic
• Observant
• Able to work independently/unsupervised
• Deal with difficult situations
• Can do attitude
• Strong verbal communication

What is involved?

• Volunteers will be placed at Southern Cross Station
• Volunteers will promote Travellers Aid services and direct people to the office for more information/personal care.
• Volunteers will provide companion service assistance to and from Flinders Street Station/ Southern Cross Station to medical appointments on an ad hoc basis.
• Volunteers will provide connection assistance in the form of wheelchair assistance, personal guidance and buggy service.
• Volunteers will be required to observe and understand the needs of the public and demonstrate how we can assist.
• This role is suitable for volunteers who don't mind wearing multiple hats and has flexible availability.
• Training and ongoing support is provided through a buddy program for all volunteers. 

Please note: Volunteers must have a current Victorian drivers licence to drive the buggy.