Vinnies Community Support Centres Community Support Centres are a point of contact for people seeking assistance from the St Vincent de Paul Society. The Centres also provide administrative and practical support to Society members who, through the Society’s home visitation program, support people in their local community who are experiencing hardship or are marginalised.
We are currently seeking people who would like to assist our team by providing reception and administrative support in a friendly, professional environment. This role will assist us to meet the increasing demand for our services. Ideally looking for older people who may not be working or retired but are passionate about empowering individuals, children and families in the community experiencing disadvantage and ongoing crisis.
The Volunteer Role The Client Support Assistant provides full-service reception and office duties including: • Creating a welcoming environment for people attending the Centre and responding to their enquiries. • Conducting face to face interviews with people requesting assistance.• Responding to telephone enquiries and requests for assistance, providing general information as appropriate. • Completing general administrative tasks such as photocopying, filing and data entry. • Assisting with special projects such as the preparation of Regional Newsletters if required •Supporting the work of Conference members • Completing other relevant duties as requested.
To be successful in this role you will need to have:
- An ability to be non-judgemental and to show empathy and respect at all times to people from a variety of backgrounds.
- Good communication skills.Sound computer skills.
- Willingness to work collaboratively as part of a team, taking direction from your supervisor.
- Willingness to undertake training as required (provided or organised by the service).
- A commitment to maintaining client dignity, privacy and confidentiality.
- Willingness to comply with the Society’s Code of Conduct and policies.
**We ask for a minimum commitment of 3.5 hours a day twice a week.
Why join Vinnies as a volunteer
Volunteering is a great way to interact with like-minded people and build friendships.
Your contribution as a volunteer will bring you a feeling of satisfaction knowing you are working for an organisation that makes a difference for those in need. It will provide an opportunity for those who would like to gain office and administration training and experience and an avenue for you to share your expertise and talents.
Our volunteers are an integral part of the ongoing success of Vinnies services, and in achieving the goals outlined in the St Vincent de Paul NSW’s Strategic Plan.
If you are interested in becoming a much-valued Vinnies volunteer, please hit the APPLY button below.
The St Vincent de Paul Society (the Society) assists people experiencing poverty and inequality and works to shape a more just and compassionate society. We assist in offering “a hand up” to people in need. We do this by respecting their dignity, sharing our hope, and encouraging them to take control of their own destiny.
The St Vincent de Paul Society NSW is committed to being a Child Safe Organisation, and has developed clear, accountable and transparent Policy and Procedures to ensure that it complies with relevant legislation and that all children and young people who come into contact with the Society are kept safe and are supported to the best of our capacity.
St Vincent de Paul Society (NSW) is an Equal Opportunity host and is committed to engaging a diverse workforce. The Society strongly encourages applications from people from Aboriginal and Torres Strait Islander background, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.