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Receptionist (Volunteer)

Cairns Museum
Logo for Cairns Museum

Roles Include -

  • Meet and greet all visitors to the museum and answer any enquires
  • Promote the museum effectively to entice entry of potential visitors
  • Sell entry tickets and provide orientation and information about exhibits
  • Answer phone and take messages accurately and transfer calls to relevant departments
  • Use customer service skills to sell products for daily budgets
  • Manage the cash register and EFTPOS machine, ensure the float balances at the end of the day
  • Monitor and reply to emails accordingly and forward to relevant department where applicable
  • Maintain retail stock and assist with monthly stock takes.
  • Daily housekeeping of reception and retail area and is well maintained at all times

Operating the gift shop attached to the reception area will also be part of the role.