Volunteer Corps Receptionist- Pakenham, VICThe Salvation Army Australia
Bring your dynamic organisational skills to respond to incoming calls, emails and greeting of visitors, whilst also using those quieter times to do data entry, preparing documents, reports and spreadsheets.
Apply your well-honed IT skills to using online systems for information entry and retrieval.
Bring your attention to detail, professionalism and integrity to ensure that confidentiality is adhered to at all times.
Qualifications and skills (desired/required)
Experience in a reception environment is highly regarded
Administration skills are essential
Proficiency in Microsoft Word, Excel and Sharepoint
Confident with online systems and software, as well as using printers (specific on the job training will be provided)
Strong verbal and written communication skills
Capabilities and personal attributes
Manage Self: Presents a demeanour that is appropriate to work setting and role; shows personal motivation and commitment to completing work activities effectively.
Act Ethically and with Integrity: Is reliable and trustworthy; acts consistent with TSA vision, mission and values; respects TSA’s Christian identity and activities; supports a culture of integrity and professionalism.
Show Respect: Recognises and respects differences in culture, style and viewpoint; responds in culturally appropriate ways.
Communicate Effectively: Clarifies own understanding; appropriately requests and provides information verbally; writes in a way that is logical and easy to follow; requests and provides information in well written formats; writes fluently in a range of styles and formats.
Works Collaboratively: Works as a supportive and cooperative team member, shares information and acknowledges the contribution and support of others; engages with others to share information and solve issues and problems jointly.
Lead Safety and Wellbeing: Performs all duties in a safe manner, ensuring the safety and well-being of self and others; participates in and contributes to WHS consultation.
Think Analytically and Solve Problems: Finds and checks information needed to complete own work tasks; shares ideas about ways to improve work tasks and solve problems; identifies ways to improve systems or processes which are used by the team/unit/department.
Background check requirements
Background checks play an important part in our commitment to being a safe organisation. Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach. Collection of personal information is handled per our privacy and confidentiality policies. Below is what is required for this role:
As this role involves dealing with confidential information and vulnerable people, it requires a Police Check
Development opportunities with this role
This role will give volunteers an opportunity to continue to develop skills and build experience in reception – specifically dealing with vulnerable community members, as well as administration and the use of computer systems and software. Additionally, there will be access to a range of training opportunities and insight to the work of a large not-for-profit religious organisation with expressions in many different areas of society.
Time Required & Commitment
As agreed with manager