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Companion Service

Travellers Aid Australia

Who we are

Travellers Aid is an organisation committed to enabling every individual to connect, engage and participate in their community.

We take pride in the diverse backgrounds of our team which reflect the communities in which we work.

Our services are provided with the highest level of care, respect and dignity and are designed to enable people who face accessibility barriers.

A day in the life

The Travellers Aid Companion Service is a free service available to any eligible person travelling to, from or within;

  • Melbourne and surrounding areas
  • Seymour and surrounding areas

Whether it is for an essential appointment, a social activity or to attend an important family event, we offer trained Companion Volunteers who provide assistance along the way. Our volunteers are reimbursed for all costs for public transport use to and from your shifts.

Duties include

  • Provide companion service assistance to and from Flinders Street, Southern Cross or Seymour Station to an essential appointment, a social activity or to attend an important family event
  • Provide support and guidance and help build capacity and independence for Travellers Aid Service Users
  • Provide Companion Service Assistance in the form of personal guidance and wheelchair assistance
  • Observe and understand the needs of the public and demonstrate how we can assist

About you:

  • Flexible and adaptable
  • Enthusiastic
  • Observant
  • Able to work independently/unsupervised
  • Deal with difficult situations
  • Can do attitude
  • Strong verbal communication

If you have any queries, please reach out to us at volunteers@travellersaid.org.au

You can not apply for this role as it is no longer available.